Social Media Specialist

Job Description

• Developing social media content plans that are consistent with the company’s brand identity.
• Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns.
• Managing a high volume of daily social media posts.
• Using analytical tools such as Google Analytics and Facebook Insights to monitor and evaluate the company’s social media presence and performance.
• Preparing monthly reports on social media marketing efforts.
• Suggesting recommendations to adjust the social media marketing strategy for optimal results.
• Staying up to date on best practices and emerging trends in social media.
• Collaborate with other departments (brand, customer support etc) to manage reputation, identify key audience and coordinate actions.

Job Requirements

• At least a Diploma, Bachelor’s Degree in Marketing/Business or equivalent.
• Requires at least 1 year of working experience in related field.
• Excellent communication and presentation skills in English are a must; proficiency in Mandarin, Thai, Vietnamese or other languages is advantageous.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Excel skills.
• Positive attitude, detail oriented with good multitasking and organisational ability.
• Excellent writing, editing (photo/video/text), presentation and communication skills.